Frequently Asked Questions

Below FAQs are some common concerns of our customers when shopping at Earth Room Ceramics. If you have other questions, please drop us an email via our Support > Contact page.

At Earth Room Ceramics, we use only food safe glazes and fire our pieces at extremely high temperatures to achieve vitrification stage of the clay. Therefore, unless otherwise specified on the product page, all tableware from Earth Room Ceramics is considered food-safe, as well as dishwasher and microwave safe.

We recommend cleaning our pieces gently and avoiding the use of abrasive scrubbers, which may scratch the surface. To prevent thermal shock, which may lead to cracking or breakage, avoid putting our pieces through extreme temperatures, e.g. pouring hot water into a cold cup fresh out from the fridge.

Yes, we do! We offer international shipping using Royal Mail and other reliable delivery services, depending on your location. Shipping fees are calculated automatically at checkout. However, please note that any applicable import duties or customs charges will not be covered and are the responsibility of the recipient.